Cypher Wallet

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Frequently asked questions

How do I apply for a Cypher card?

To apply for a Cypher card, you can join the waitlist or send an email to support@cypherd.io. Once you are approved, the Cypher Virtual Card will be issued instantly. Currently, Cypher's Debit Cards are only available in the USA, but the team is working on making it accessible in other countries as well. For further queries, you can contact support@cypherd.io.

How fast is shipping for Cypher Card?

Once you're approved, the Cypher Virtual Card will be issued instantly.

What chains does Cypher support?

Cypher supports the following chains: Ethereum (ETH), Polygon (MATIC), Avalanche (AVAX), Binance Smart Chain (BSC), Fantom (FTM), Evmos (EVMOS), Cosmos (ATOM), Osmosis (OSMO), Juno (JUNO), and Stargaze (STARS). They also integrate 3+ chains every month.

How can I contact support?

To contact support for Cypher, you can open the Cypher app and tap on "Options" in the bottom right corner. Then, select "Support" and start a conversation. A team executive will respond to you. Alternatively, you can also drop an email to support@cypherd.io for further queries.

In which countries is Cypher's card available?

Cypher's debit cards are currently available only in the USA. However, the team is working on making them accessible in other countries as well. For further queries, you can contact Cypher's support team at support@cypherd.io.

What is a bridge in blockchain?

A bridge in blockchain refers to a mechanism that connects two separate blockchain ecosystems, similar to how a physical bridge connects two physical locations. It enables the transfer of information and assets between different blockchains, facilitating communication and interoperability.

How can I import my existing wallet?

To import your existing wallet in Cypher, follow these steps:

1. Open the Cypher App.
2. Tap on "Options" in the bottom right corner.
3. Select "Manage Wallet".
4. Choose the "Import Wallet" option.
5. Enter the seed phrase of the wallet you want to import or scan the QR code.
6. Your wallet will be imported.

Please note that your Cypher wallet will have only one seed phrase independent of chains. If you have any further queries or need assistance, you can contact support by selecting "Support" in the app, starting a conversation, and our team executive will respond to you.